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ABOUT US
A Client May Request A Quotation OR place An Order Via Email, Online Form OR Faxed Order Form
We Require All Clients Details When Placing An Order: i.e.
name, surname, company name, address, tel and fax numbers,and ID number.
All Quotations Are Only Valid For 7 days.
We Require A Signed Order When Placing All Orders And Accepting Quotations.
NO Fee Is Charged For Preparing Any Quotation Under R2500.00.
10% Fee Is Charged For Preparing Any Quotation Over R2500.00
By Requesting Any Quotation That Exceeds R2500.00.
If A Client Requests A Quotation That Exceeds R2500.00
The Client Is Liable For The 10% Fee If The Quotation Is Not Accepted !!!
A 50% Deposit is Required For Us To Commence Work.
A 50% Deposit is Required For All Work Undertaken By Dragan Grafix.
Balance Is Payable On Completion Of Work.
Before We Hand Over Final Artwork, Or Upload Websites To Hosting Servers.
Any And All Deposits Paid Are Non-Refundable, Any Amount Paid Is Non-Refundable.
All Work C.O.D. Any Small Amounts Under R2 500.00 Are Payable Up-Front.
Oustanding Balance For Any Work Is Payable On Completion Of Work.
Within 48 Hours Of Receiving An Invoice.
Any Outsanding Balance To Be Paid Before: We Hand Over Final Artwork OR Upload Websites
To Hosting Servers. We Do Not Accept Cheques, We Require Proof of Payment.
Payment: CASH, Direct Bank Deposit OR Electronic Deposit.
We Use PayFast, Secure, Online, Payment Processing, For South Africa, www.payfast.co.za (South Africa)
Cost For SPECIAL EXTRAS Are Payable Up-Front C.O.D. When Paying All 50% Deposits !!!
*Professional Logo Design - R1500.00 (Once Off Payment),
Accept Order, Signed Order OR Electronic Order, C.O.D. / All Small Amounts Are Payable Up-Front.
*Add Meta Tags And Meta Tag Analysis - R500.00 (Once Off Payment,
Accept Order, Signed Order OR Electronic Order, C.O.D. / All Small Amounts Are Payable Up-Front.
*All Payments For Professional Logo Design And Corporate Image Design And Creation,
Accept Order, Signed Order OR Electronic Order, C.O.D. / All Small Amounts Are Payable Up-Front.
*All Payments For Logo Re-Draws And Reproductions, Small Amount Payable Up-Front.
Accept Order, Signed Order OR Electronic Order, C.O.D. / All Small Amounts Are Payable Up-Front.
*Search Engine Registration And Website Promotion - R500.00 (Once Off Payment)
Accept Order, Signed Order OR Electronic Order, C.O.D. / All Small Amounts Are Payable Up-Front.
*Premium Search Engine Registration And Website Promotion - R1 000.00 (Once Off Payment)
Accept Order, Signed Order OR Electronic Order, C.O.D. / All Small Amounts Are Payable Up-Front.
*Custom Search Engines For Your Websites - R1 000.00 (Once Off Payment)
Accept Order, Signed Order OR Electronic Order, C.O.D. / All Small Amounts Are Payable Up-Front.
*Cost For Website Site Navigation Design And Sourcing Images And Image Manipulation
Accept Order, Signed Order OR Electronic Order, C.O.D. / All Small Amounts Are Payable Up-Front.
*We REQUIRE UP-FRONT C.O.D. PAYMENTS FOR SPECIAL EXTRAS TO BE ADDED !!!
Profesional Logo Design, Premium Search Engine Registration And Website Promotion,
Advanced Website Site Navigation And Image Manipulation, Custom Search Engines,
Yearly Maintenance, Flash Animation, Banner Advert Design, Adding Java Scripts,
Adding Database Scripts, Adding Google Gadgets.
We Offer Digital Printing And Lithographic Printing Services, Please See Below For More Information.
All Orders For Printing Require A 50% Deposit To Be Paid,
The Balance Is Payable When The Artwork Is Approved, As We Pay Our Printers C.O.D.
Any Outstanding Amounts For Printing Must Be Paid Before We Hand A Clients Final Artwork Over To
The Printers For Final Colour Reproduction And Pre-Press Output, Digital Printing Or Lithographic Printing.
All Final Artwork Must Be Approved By Client, Via Signed Proof OR Via Email Acceptance Of Final Artwork.
Any Oustanding Amounts Must Be Paid Before We Can Hand The Artwork Over To Our Printers.
Please Note: Business Cards And Flyers Take 5-7 Working Days For Printing,
We Will Always Do Our Best To Make Our Printers Hurry Up With Your Job !!!
Any Delivery Fee Is Payable Up-Front C.O.D.
WE SUPPLY GRAPHICS SOFTWARE, All Software Purchases C.O.D.
Incomedia WebSite X5 Compact 8, Incomedia WebSite X5 Evolution 8, Serif WebPlus X4,
Serif PagePlus X4, Serif MoviePlus, Serif DrawPlus X3, Serif PhotoPlus X3, Etc...
We Require A Client To Sign-Off All Artwork Produced Either Via Signed Hard-Copy Proof OR Email.
We Only Commence Work Once A Client Has Paid The 50% Deposit Required And The Money Has Cleared.
*We Will Only Commence Work Once A Client Has Paid For Any SPECIAL EXTRAS Ordered Up-Front
We Will Only Up-Load A clients website OR Hand A Clients Artwork Over To the Client In A
Hard-Copy OR Digital Format Once Any And All Outstanding Amounts Owed To Us Have Been Paid.
All Work Produced Remains Our Property Until All Outstanding Amounts Have Been Paid.
PLEASE NEVER ASK US FOR CREDIT - WE ARE NOT A BANK, OUR TERMS ARE NON-NEGOTIABLE !!!
PLEASE NOTE: PAYMENT FOR WEBSITE DESIGN AND DEVELOPMENT
Website Design And Development fee's do not include domain registration, set-up and hosting fee's.
All Special Offers for Website Design do not include domain registration, set-up and hosting fee's.
Set-up fees for website design are payable up-front, Extras for any website ordered are payable up-front.
Every Quotation will be different, once a client signs an order attached to a quotation from
DRAGAN GRAFIX the client agrees to that quotations unique Terms and Conditions.
Special Extra Features Can Be Added: Custom Search Engines, Web Forms,
Banner Ads, Google Gadgets, Google Widgets, Custom Flash Animation.
Special Extra Features are charged at an extra rate.
We can also fix-up, maintain or totally Re-Vamp your current website.
WE CAN ARRANGE FOR WEBSITE DOMAIN REGISTRATION, HOSTING,
E-MAIL SET-UP AND OTHER INTERNET RELATED SERVICES.
REQUESTING ARTWORK DESIGN TERMS AND CONDITIONS APPLY
REQUESTING ARTWORK DESIGN: Any Client Requesting Any And All Artwork Design OR Website Design From DRAGAN GRAFIX Is Expected To Supply All The Relevant Information And Images Within 48 Hours Of Accepting A Quotation And Signing An Order From DRAGAN GRAFIX. All Information And Images To Be Supplied In A Format That Can Be Used By Any Staff Member Of DRAGAN GRAFIX To Produce The Artwork In A Timeous Fashion.
CONSEQUENCES OF SUPPLYING RELEVANT INFORMATION AND IMAGES LATE, NOT AT ALL, OR IN INCORRECT FORMATS: If Any Relevant Information, ie: Text Information, Images OR Any Other Information Is Not Supplied In The Correct Formats As Requested By Any DRAGAN GRAFIX Staff Member, OR A Client Supplies The Information OR Images To Us Late, We Will Not Be Held Liable For Any Late Delivery Of Final Artwork And Design. DRAGAN GRAFIX Reserves The Right To Stop Any And All Work On A Clients Design Job Due To A Client Not Supplying All The Relevant Information And Images To Us As Requested In The Correct Formats OR In A Timeous Fashion.
If Any Staff Member Of DRAGAN GRAFIX Requests Any Relevant Information OR Images From A Client For The Completion Of The Clients Artwork Design And The Client Does Not Supply The Relevant Information And Images In the Correct Formats As Requested By Any DRAGAN GRAFIX Staff Member A Clients Artwork Design Will Be Stopped Immediately, And Any And All Deposits Paid OR Any Other Amount Paid To DRGAN GRAFIX Will Be Forfeited.
Any Client Requesting Any And All Artwork Design From DRAGAN GRAFIX Is Expected To Supply All The Relevant Information And Images Within 48 Hours Of Accepting A Quotation And Signing An Order From DRAGAN GRAFIX, Failure To Supply All Relevant Information And Images In The Correct Formats Within 48 Hours Will Also Result In A Clients Artwork Design Been Stopped Immediately, And Any And All Deposits Paid OR Any Other Amount Paid To DRGAN GRAFIX Will Be Forfeited.
We Shall Not Be Held Liable By A Client For Late Delivery OR If Any Artwork Design Requested By The Client Is Stopped As A Result Of The Client Not Abiding By Our NON-Negotiable Terms And Conditions.
COPYRIGHT INFRINGEMENT: We Can Not And Will Commit Copyright Infringement, A Client Must Make Sure That All Supplied Text Information OR Images Supplied To DRAGAN GRTAFIX For Use In Their Artwork Design Is FREE From Any Copyright Restrictions Of Any Kind. DRAGAN GRAFIX Reserves The Right To Stop Any And All Work On A Clients Design Job Due To A Client Is Attempting Commit Copyright Infringement Of Any Kind, Illegal Activity Is Expressly Prohibited By DRAGAN GRAFIX.
COPYRIGHT INFRINGEMENT CONSEQUENCES: If A Client Is Attempting Commit Copyright Infringement Of Any Kind OR Any And All Relevant Information And Images Are Not Supplied To DRAGAN GRAFIX Within 48 Hours Of Accepting A Quotation And Signing An Order From DRAGAN GRAFIX We Reserve The Right And Have The Right To Stop All Work On A Clients Design Job. We Reserve The Right To Inform The 3rd Party Of Any And All Attempt By A Client To Commit Copyright Infringement. Committing Copyright Infringement Is A Serious Offence, You Can Go To Jail, Don't Do, Not Worth It.
NO REFUNDS AND CONSEQUENCES: If You Request Any Artwork Design Work Form DRAGAN GRAFIX OR Any Staff Memeber Of DRAGAN GRAFIX, Please Abide By The Above Terms And Conditions. No Refunds Will Be Given To Any And All Clients Who Request Any Type Of Artwork Design From DRAGAN GRAFIX. DRAGAN GRAFIX Does Not Refund Deposits OR Any Other Amount Paid For Any Artwork Design Requested By A Client. We Shall Not Be Held Liable For Any And All Deposits Paid To DRAGAN GRAFIX. Any And All Deposits Paid To DRAGAN GRAFIX Are Non-Refundable, Any Amount Paid To DRAGAN GRAFIX Is Non-Refundable. DRAGAN GRAFIX Does Not Refund Deposits OR Any Other Amount Paid For Any Other Internet Services Requested By A Client. We Do Not Refund Any Deposits Paid OR Any Amounts Paid To DRAGAN GRAFIX. DRAGAN GRAFIX Does Not Refund Deposits OR Any Other Amount Paid For Software Supplied To Clients. The Above Terms And Conditions Apply To Requesting Any And All Artwork Design From DRAGAN GRAFIX. WE WILL NOT BE HELD LIABLE FOR TRANSACTION NOR SERVE AS MEDIATORS FOR ORDER OR PURCHASE ISSUES DUE TO ANY CLIENT THAT DOES NOT ABIDE TO OUR NON-NEGOTIABLE TERMS AND CONDITIONS.
PAYMENT FOR WEBSITE DESIGN
Once a client accepts the design for their website (Artwork),
the client is expected to pay for the website In-Full, as above.
All Artwork is only supplied to clients once the final payment is made.
Failure to pay for the website In-Full once an upload of its contents has been approved and
completed by Dragan Grafix will result in the content been taken OFF-LINE by
Dragan Grafix until the website has been paid for In-Full.
Website Design Payment Is C.O.D.
Clients are expected to pay for their websites design as soon as their website
has been uploaded to the internet service providers hosting server.
Dragan Grafix is Not Responsible for Any Errors or Omissions,
Standard terms and Conditions Apply.
Should there be any questions please do not hesitate to call us !!!
THANK YOU... Chris McCabe - Creative Director / Wendy Bremner - Accounts Executive.
Please Contact Us For Further Information
REQUIRED FROM CLIENT:
A signed order and 50% deposit, balance payable once the website goes live / Work Delivered.
All text and photos supplied on disk (jpeg, MS Word, PDF), Must Be Received Within 48 Hours.
Client To Supply Us With All Logo’s For Company And Suppliers Logo’s.
Client To Supply Us With A Specification For The Website (Products And Services Pages).
Client To Supply Us With Links To Suppliers Websites And With Relevant Information On Disk.
Supply FTP Details: http://www.webaddress.co.za, Availabe From Internet Service Provider.
We Require Bank Statements For Large Orders And For Any Large Contract Agreements.
Payment Up-Front Of All Special Extras Ordered When Paying All 50% Deposits.
All Outstanding Amounts To Be Paid Within 48 Hours Of Receiving An Invoice.
DRAGAN GRAFIX Software Purchase And Ordering Terms And Conditions:
All Software Must Be Paid For In Full, Before An Order To Purchase Software Can Be Processed.
Any And All VAT And Delivery Fees Are Payable Before Software Will Be Delivered.
We Shall Not Be Held Liable For Any Amounts Paid, Any Amount Paid Is Non-Refundable.
We Shall Not Be Held Liable For Any And All Fees Paid To Us, Any Amount Paid Is Non-Refundable.
Any Amount Paid For Ordering Software From DRAGAN GRAFIX Is Non-Refundable.
We Are Not Responsible For PayPal, PayFast OR Any Other Banking Or Payment Gateway Errors Or Faults.
We Use PayFast, Secure, Online, Payment Processing, For South Africa, www.payfast.co.za (South Africa)
Please Note: Cancellation Of Orders For Software From DRAGAN GRAFIX
We Will Not Be Held Liable For Any Amounts Paid, If A Client Cancels An Order For Any Software.
A Download Link Is Supplied For Incomedia WebSite X5 Compact 8 And Incomedia WebSite X5 Evolution 8.
SERIF Software Is Delivered To The Client By The Software Maker In Original Box, Delivery Fee Included.
EIOffice Software Is Delivered To The Client By The Software Maker In Original Box, Delivery Fee Included.
The Prices For All Software Purchased From DRAGAN GRAFIX Include VAT And A Once Off Delivery Fee.
VAT And Delivery Fees For All Software Purchased From DRAGAN GRAFIX Are Paid To The Software Maker.
We Are Xara Graphics Software Affiliates, All XARA Software Is Downloaded Form The XARA Website.
We Will Not Be Held Liable For Any Amounts Paid Due To Corrupt Software Downloads And Download Links.
We Are Not Responsible For Incorrect Software Product Keys OR Unlock Keys Supplied By Software Makers.
We Will Not Be Held Liable For Any And All Banking Or Payment Gateway Problems OR Delivery Problems.
We Will Not Be Held Liable For Any Amounts Paid Due To Faulty Boxed Versions Of Software.
We Will Not Be Held Liable For Any Misuse Or Software Piracy By A Client Who Purchases Software From Us.
We Will Not Be Held Liable For Any And All Software Delivery Delays Due To Reasons Beyond Our Control.
We Will Not Be Held Liable For Escalation In Price Due To Fluctuations Of International Exchange Rates.
We Are Not Responsible For Any Software That Is Lost In The Post OR For Any Software Delivery Problems.
If A Client Orders Software And Decides To Cancel An Order For Any Of the Above Reasons.
We Shall Not Be Held Liable For Any Amounts Paid, Any Amount Paid Is Non-Refundable.
We Shall Not Be Held Liable For Any Delivery Fees Paid To Us, Any Amount Paid Is Non-Refundable.
Once An Order Is Placed For Any Software, The Client Agrees To The Above Terms And Conditions.
WE WILL NOT BE HELD LIABLE FOR TRANSACTION NOR SERVE AS MEDIATORS FOR PURCHASE ISSUES.
All Payments To Be Payed Into Out Bank Account, For More Information, Please Contact Us
© 2008-2010 DRAGAN GRAFIX cc 2008/259510/23, All Rights Reserved. POWER | PASSION | EXCELLENCE